CallMonkey
Monitoring - The issue has been fixed. "Hello. We have fixed your issue, now the calls should connect just fine. With best regards, Sandor Mizutech SRL"
Jul 19, 11:12 CEST
Investigating - Our WebRTC softphone gets no respons from server. We contacted our supplier and they are fixing the issue
Jul 19, 09:52 CEST
CallMonkey   ? Operational
Website   ? Operational
API   Operational
E-mail (SendGrid)   Operational
Calendar (Cronofy)   ? Operational
WebRTC softphone   ? Operational
Website score   ? Operational
Import   ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Response time
Fetching
Past Incidents
Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018
Resolved - This incident has been resolved.
Jul 16, 12:10 CEST
Monitoring - The connection with Fieber looks stable again. Fieber support engineers will give an update asap about why users where not able to connect.
Jul 16, 12:07 CEST
Identified - Problem is related to the combination CallMonkey and Fieber. Other VoIP providers don't have any issues. Fieber is currently looking at the logs. There is no problem if you use Fieber together with X-Lite or an other softphone.
Jul 16, 10:37 CEST
Monitoring - Our softphone is connecting again. Please refresh the page when it says 'registration failed'.
Jul 16, 09:41 CEST
Investigating - Our softphone is not connecting to the VoIP provider. We are trying to fix the issue asap. Please use a local softphone (3CX, X-Lite) for this moment.
Jul 16, 09:29 CEST
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018

No incidents reported.

Jul 12, 2018
Completed - The scheduled maintenance has been completed.
Jul 12, 17:33 CEST
Scheduled - We have to close acces to the application for 2 minutes at 17:30 today. The memory consumption is growing because of a increase of logs. It will only take 2 minutes, we apologize for the inconvenience.
Jul 12, 15:26 CEST
Resolved - This incident has been resolved.
Jul 12, 14:38 CEST
Update - We are continuing to monitor for any further issues.
Jul 12, 11:09 CEST
Monitoring - Our softphone is connecting again. Please refresh the page when it says 'registration failed'.
Jul 12, 11:09 CEST
Identified - Our supplier is fixing the issue. Please use twinning (your local softphone 3CX or X-lite)
to continue calling https://callmonkey.nl/support/telefonie/aandachtspunten-bellen-met-voip/#Twinning
Jul 12, 09:34 CEST
Investigating - Our softphone is not connecting to the VoIP provider. We are trying to fix the issue asap. Please use a local softphone (3CX, X-Lite) for this moment.
Jul 12, 09:21 CEST
Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.

Jul 7, 2018

No incidents reported.

Jul 6, 2018

No incidents reported.

Jul 5, 2018

No incidents reported.